Frequently Asked Questions

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FAQ

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We are a genuinely special dry cleaner: We have over 50 years of experience, and for 2 generations this has been our family business. We not only use the latest green technology available in the world, we train other dry cleaners in its use!
No, we are offering both pick up AND delivery free of charge as part of our EXCELLENT service!
You choose the location: from your garage, patio, side yard, office, supply room, unused corner, wherever you’d prefer. In office areas we can even provide a rolling rack. We are liscensed and bonded.

*Special Note: If your drop-off would be exposed to the elements we will reschedule it and our driver will deliver it to you the next day.
We provide you with our special Crystal Clear Cleaners bags, as many as you need.
Your driver will leave one for you each time he drops off your clothes. Additional bags are also available, just ask!
If you are already signed-up, just leave a bag out on your scheduled pick-up day by 8:30am. If you are not yet a registered customer, sign up now! or call us at 800-801-0010.
Check our Delivery Area and Schedule for your area. On our first visit, our driver will confirm your schedule.
Once you sign-up for the service, the balance each month will be charged to your credit card on a weekly basis. Of course, a detailed statement, along with a receipt, will be sent to you.
No. Our drivers do not accept gratuities.
No. Your driver will service your pre-selected location. If you forget to leave your bag out just call 800-801-0010 to make new arrangements.
Simply leave a detailed note in your bag for our Crystal Clear Cleaners representative regarding your repair, special spots that need attention, press only request or water repellency treatment.
Please leave the item in your bag for our representative. Leather goods normally take two weeks for cleaning, and may require a release form. If you need to indicate a stain, please leave a note for us in the bag. CAUTION: do not put any adhesive tape or stain stickers on the garment as this will leave a stain.
Please leave a detailed note on the item to be altered and place the item in your bag for our Crystal Clear Cleaners representative. If you require a fitting, please visit us at the store for a perfect fit. Please note that alterations may require a little more time.
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Still have questions?

Head office address:

356 South Main Street, Orange, CA 92868

Call our office

(800) 801-0010

Mail for information:

info@drycleanerstogo.com